Last updated: October 22, 2026
This Legal Notice provides information about the business responsible for operating gavee.shop and applies to the website, online store, products, content and related services provided by PINK BELUGA OCULUS LIMITED.
1. Business Information
Company name: PINK BELUGA OCULUS LIMITED
Company registration number: 9402684
New Zealand Business Number (NZBN): 9429053420107
Business type: New Zealand Limited Company
Company status: Registered
Country of registration: New Zealand
Registered office:
CHARTERED ACCOUNTING (WILLIAMS) LIMITED
Unit 9, 22a Kalmia Street
Ellerslie, Auckland 1542
New Zealand
Email: support@gavee.shop
Telephone: +64 21 848 1682
Website: https://gavee.shop
PINK BELUGA OCULUS LIMITED is registered in New Zealand under company registration number 9402684.
The registered office address is provided for official business identification and correspondence purposes.
It is not automatically a product return address.
2. Website Operator
The online store gavee.shop is operated by PINK BELUGA OCULUS LIMITED.
The Company is responsible for the commercial operation of the online store, including:
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Product information and pricing;
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Order processing;
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Customer service;
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Shipping and delivery coordination;
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Returns and refunds;
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Customer communications; and
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Other services provided directly by the Company.
Our online store uses Shopify as its e-commerce platform.
Shopify and other third-party service providers may provide technical infrastructure and supporting services.
3. Contact Information
For questions concerning products, orders, payments, shipping, returns, refunds, complaints or other customer service matters, please contact:
Email: support@gavee.shop
Telephone: +64 21 848 1682
When contacting us about an existing order, please include your order number and the email address used during checkout.
We aim to respond to customer enquiries as promptly as reasonably possible.
4. Accuracy of Website Information
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
Product descriptions, photographs, specifications, prices and availability information are provided to help customers make informed purchasing decisions.
Occasionally, website information may contain typographical errors, pricing errors, technical inaccuracies or other unintended mistakes.
We may correct such errors where reasonably necessary.
If an error materially affects an existing order, we will contact the customer and provide an appropriate solution in accordance with applicable consumer protection law.
Nothing in this section limits mandatory consumer rights.
5. Product Information
Product descriptions, photographs, technical specifications and other information are intended to describe the products offered through our online store.
Actual product appearance may vary slightly due to screen settings, lighting conditions, manufacturing variations or packaging updates.
Such variations do not affect mandatory consumer rights relating to defective, incorrect or non-conforming products.
6. Prices, Payments and Currency
Product prices are displayed on our website.
The applicable currency and final amount payable will be shown during checkout before an order is submitted.
Available payment methods are determined by the options displayed during checkout.
Payment options may vary depending on the customer's location, selected currency, order details and applicable payment services.
Only payment methods displayed during checkout are available for the relevant order.
For additional information, please review our Payment Policy and Terms of Service.
7. Shipping and Import Charges
We offer free standard shipping to all destinations supported by our checkout.
Orders are generally processed within 1–2 business days, followed by an estimated shipping transit time of 5–7 business days.
The estimated total delivery time is generally 6–9 business days.
These timeframes are estimates rather than guaranteed delivery dates.
PINK BELUGA OCULUS LIMITED is responsible for applicable import duties, import VAT and customs clearance fees associated with orders placed through our online store.
Customers will not be required to pay additional import duties, import VAT or customs clearance fees beyond the total amount confirmed at checkout.
For complete shipping and delivery information, please review our Shipping and Delivery Policy.
8. Returns and Refunds
We offer a 30-day voluntary return period for eligible products, subject to our Return and Refund Policy.
Customers are generally responsible for direct return shipping costs for ordinary change-of-mind returns.
We do not charge restocking fees.
Where applicable, consumers may also have statutory withdrawal or other mandatory consumer protection rights.
Eligible consumers in the European Union and European Economic Area generally have a 14-day statutory withdrawal right for qualifying distance purchases, subject to applicable exceptions.
Approved voluntary refunds are normally processed within 10 calendar days after approval.
Statutory refunds are processed within the period required by applicable law.
Return Address
Return addresses may vary depending on the product, order and applicable return arrangements.
Customers should contact our customer service team to obtain the correct return address and instructions.
Email: support@gavee.shop
Telephone: +64 21 848 1682
The company's registered office is not automatically a product return address.
Please do not send returned products to the registered office unless our customer service team has specifically confirmed that address for the return.
These procedures do not restrict applicable statutory withdrawal rights.
9. Intellectual Property
Website content, including text, product descriptions, photographs, graphics, videos, logos, designs and other materials, may be protected by copyright, trademark and other intellectual property laws.
Such content may belong to PINK BELUGA OCULUS LIMITED, Shopify, suppliers, licensors or other respective rights holders.
Users must not reproduce, distribute or commercially exploit protected content without appropriate authorization.
Nothing in this Legal Notice transfers ownership of intellectual property rights.
10. Third-Party Content and Services
Our website may contain links to websites or services operated by independent third parties.
We may also use third-party providers for e-commerce infrastructure, payment processing, shipping, logistics, customer support and other business functions.
Independent third-party services may have their own terms and privacy policies.
We are not responsible for matters exclusively attributable to independent third parties where liability may lawfully be excluded.
Nothing in this section limits our obligations under mandatory consumer protection law.
11. Privacy and Personal Data
Personal information collected through our online store is processed in accordance with our Privacy Policy and applicable data protection requirements.
Depending on how customers use our services, personal information may be processed for purposes including:
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Order processing;
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Payment processing;
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Shipping and delivery;
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Customer support;
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Returns and refunds;
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Fraud prevention; and
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Compliance with legal obligations.
Our online store uses Shopify and may rely on other relevant service providers.
For privacy enquiries, please contact:
Email: support@gavee.shop
For additional information, please review our Privacy Policy.
12. Cookies
Our website may use cookies and similar technologies for essential website functionality, shopping cart operations, checkout, security, analytics and other purposes permitted by applicable law.
Where required by applicable law, non-essential cookies and related technologies are subject to appropriate consent requirements.
Customers may manage applicable cookie preferences through the privacy controls available on our website.
For additional information, please review our Privacy Policy.
13. Consumer Rights
Nothing in this Legal Notice excludes, restricts or reduces any consumer right that cannot legally be excluded or waived.
Depending on applicable law, consumers may have statutory rights relating to:
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Product conformity;
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Defective or incorrect goods;
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Shipping and delivery;
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Returns and refunds;
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Withdrawal from distance contracts; and
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Other consumer protection matters.
Where mandatory applicable law provides greater protection than this Legal Notice or another store policy, the mandatory legal requirements will apply.
14. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.
In particular, nothing is intended to limit liability for fraud, intentional misconduct, mandatory consumer guarantees or other liabilities that cannot legally be restricted.
To the extent permitted by applicable law, we are not responsible for losses caused exclusively by circumstances outside our reasonable control.
Mandatory consumer rights remain unaffected.
15. Website Availability
We aim to maintain a functional and accessible online store.
However, website availability may occasionally be affected by maintenance, technical updates, hosting problems, network interruptions or other circumstances outside our reasonable control.
Temporary website interruptions do not remove obligations arising from accepted customer orders.
16. Governing Law
This Legal Notice and the operation of our online store are generally governed by applicable New Zealand law, subject to mandatory consumer protection rules applicable to particular transactions.
Consumers residing in other jurisdictions may also benefit from mandatory protections provided by applicable local law.
Nothing in this Legal Notice deprives consumers of legal protections that cannot lawfully be waived.
17. Complaints and Disputes
If you have a complaint concerning a product, order, payment, delivery, return or refund, please contact our customer service team.
Email: support@gavee.shop
Telephone: +64 21 848 1682
Please provide your full name, order number where applicable, a description of the issue and any relevant supporting information.
We will review the matter and seek an appropriate resolution.
Customers retain access to legally available consumer protection authorities, courts and dispute resolution procedures.
18. Changes to This Legal Notice
We may update this Legal Notice to reflect changes in applicable law, regulatory requirements, Shopify services or our business operations.
The latest version will be published on our website.
The "Last updated" date indicates when the current version was revised.
Changes will not remove mandatory rights arising from previously accepted orders.
19. Official Company Information
PINK BELUGA OCULUS LIMITED
Company registration number: 9402684
NZBN: 9429053420107
Business type: New Zealand Limited Company
Registered office:
CHARTERED ACCOUNTING (WILLIAMS) LIMITED
Unit 9, 22a Kalmia Street
Ellerslie, Auckland 1542
New Zealand
Email: support@gavee.shop
Telephone: +64 21 848 1682
Website: https://gavee.shop
The registered office is provided for official business identification and correspondence purposes. Product returns must follow the instructions provided by our customer service team.